About

Formed in 2008, Eight Bit Studios is a boutique agency based in Chicago that specializes in creating bespoke enterprise software solutions through product strategy, user experience design, and development.

Large organizations hire 8bit to work across teams to solve communication and software challenges by conducting the research, identifying and isolating the pain points, creating the user journeys, and then designing and building the workflows, software, or applications needed to achieve those KPIs.

Our keys to success are our holistic approach to user empathy and achieving a working harmony with client marketing, IT, development, and product teams. Our roster includes executives at: UL, Allstate, Cars.com, College Board, MDRT, Nielsen, Echo, Ball Horticulture, New Balance, Groupon, Hasbro and many more. Among the many awards our work has attained over the years, it has also been featured in The USA Today, BrandWeek, The Daily Beast, and NYTimes tech blog.

Our Values

We believe in creating a safe, welcoming, and healthy work environment for all. We are all-Inclusive. That means being approachable, welcoming, respectful, and empathetic to everyone at all times. We strive to go all-in for our teammates, partners, products, and community.

We believe in having integrity with our effort and conduct. This means every Eight Bitter takes ownership of their actions or inactions. We aim to exceed expectations. We share our views and are respectful to others. We don’t always have the answers or agree, but we move forward earnestly — learning, evolving and challenging until we get it right.

We believe everyone is capable of leadership. We encourage our employees to be resourceful, have an opinion, listen with intention, own their decisions, take chances, learn from missteps, and empower others. We put more emphasis on people than numbers, striving to understand data, while making human decisions. This is the human side of leadership.

We believe in taking our work and fun seriously. Play strengthens bonds between team members while increasing engagement, collaboration, and innovation. Work is both fun and fulfilling when everyone plays their part in achieving our goals together.

Our Leadership

Heather Brown
Heather Brown
CEO
Brett Mackie
Brett Mackie
Head of Growth
Carolyn Chandler
Carolyn Chandler
Director of User Experience Design
Emily Gennaro
Emily Gennaro
Director of Project Management
Brian Toombs
Brian Toombs
Interim Director of Technology
Mary Neigel
Mary Neigel
Director of People Operations
Don Bora
Don Bora
CoFounder
John Ostler
John Ostler
CoFounder
Steve Polacek
Steve Polacek
CoFounder
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